Quality Assurance

Clean-Rite is committed to your complete satisfaction. Each home or commercial space we service is inspected by an experienced supervisor. We will always ensure you are receiving the highest level of service possible and that you get results that exceed your expectations. We ask our clients to complete our quality assurance form. This will tell us how a client feels about the residential or commercial carpet cleaning they received, or any of our other services. The information we receive is reviewed by upper management and it helps us improve our services. Our company and our highly trained carpet and floor care staff are dedicated to constantly improving our technique and standards. We strive to learn more about our industry and invest in the best and most trusted supplies on the market. Whether it is through the care of specialty fabrics or carpets, or through the use of specific green cleaning supplies, we work with our clients to ensure complete satisfaction.

We aim to make ourselves readily available when needed or if there are questions after we have serviced your home or business. Our management team is available 24 hours a day, 7 days a week for emergencies or special needs.

We stand by our work and let our finished project and unmatched results speak for itself. If a client is ever unhappy with any service we have provided, we will immediately schedule a return visit to resolve the issue to the best of our ability. We measure success and satisfaction in how our customers feel about the quality and integrity of our work.

Below is copy of our quality assurance form. If you have received a service from us and would like to tell us how we did or how we may improve, please fill out the information to the best of your ability. All information will be kept strictly confidential. As always, if there are any concerns or questions, you can contact us by phone at (585) 232-9917.